Overseas Indian Affairs Overseas Indian Affairs

FAQ on Issues of Intending Emigrants

How do I check if my R A is registered?

You can check the details of registered Recruiting Agents on eMigrate portal (https://emigrate.gov.in/External website that opens in a new window).

I have been recruited directly by an employer in an ECR country. How do I apply for emigrant registration?

Initial registration has to be done in eMigrate system (https://emigrate.gov.in/External website that opens in a new window) directly from any computer with internet facility.

I have got an offer letter from a particular company abroad. How do I check if the offer letter is genuine?

Contact the foreign company directly to confirm is this letter is genuine.

My recruiting agent has duped me and I have lost money. What should I do?

You can lodge a complaint in eMigrate system (www.emigrate.gov.in) or call up OWRC on 1800 11 3090 for further assistance.

I want to lodge a complaint against a Recruiting Agent (RA). What are the steps to be followed?

The complaint can be registered on the online portal of the ministry eMigrate (https://emigrate.gov.in/External website that opens in a new window) or sent to the Protector General of Emigrants, MOIA along with details for taking necessary action.

Is there a walk in counseling/ Information centre or Call Centre where I can discuss my doubts?

To provide useful information, guidance and counselling to Indian workers who are employed abroad or want to seek jobs abroad and to address the other related issues faced by them, the Ministry of Overseas Indian Affairs has set up a call centre called the Overseas Workers Resource Centre (OWRC) in Gurgaon, India. The OWRC operates round the clock 365 days a year to provide need based information in 11 languages (English, Hindi, Punjabi, Kannada, Malayalam, Bengali, Tamil, Telugu, Gujarati, Marathi, Odia) through the toll free number 1800113090 in India and through regular landline +91-124-2341002 . You can seek information or register your complaints on the website of OWRC viz., www.owrc.in on issues like:

  • authenticity of recruiting agents;
  • emigration clearance procedure;
  • procedure to go abroad;
  • legal/financial assistance in problems cases of NRI Marriages;
  • exploitation by recruiting agencies;
  • withholding of passports and related documents by employers;
  • visa status;
  • transporting mortal remains;
  • withholding and delaying of wages and other entitlements by foreign employers;
  • problems of detention, removal and so on.

You can also seek information on OWRC’s email helpline@owrc.in

The Ministry of Overseas Indian Affairs has also setup Migrant Resource Centres (MRC) in India at Kochi, Hyderabad and Gurgaon where you can visit the centre for information regarding:

  • The procedure for legal migration and precautions to be taken while migrating,
  • Status of Recruiting Agents and other service providers,
  • Kinds of difficulties that can be faced abroad by Indian workers interested in going abroad.

The address, telephone nos. and email addresses of these centres are as below:

Details MRC Kochi MRC Hyderabad MRC Gurgaon
Address MRC 3rd Floor Putherickal Building, Market Road, Emakulam Kerala-682035 ITI Campus, Mallepally. Hyderabad-50005 Plot No. 218 2nd Floor, Udyog Vihar Phase IV, Gurgaon, Haryana 122016
Phone 04842372040 04023300686 0124-4420215
Email mrckochi@owrc.in mrchyd@owrc.in helpline@owrc.in

All the above Migrant Resource Centres are linked to the OWRC call centre. So you can avail the facility of getting all the information provided by OWRC and also register your grievances.

What are the documents required for getting emigration clearance for ECR workers?

All persons, having Emigration Check Required (ECR) endorsed passports and going to any of the 17 ECR countries for taking up employment require emigration clearance which can be obtained from POEs. Persons who do not have the ECR stamp on their passports do not require emigration clearance.

A person could take up employment in a foreign country either through a registered recruiting agent or directly through a foreign employer or a project exporter. The Protector of Emigrants, after satisfying himself about the accuracy of the particulars mentioned in the application and other documents submitted along with the application, grant emigration clearance in the prescribed manner and form. In case there is any deficiency, the POE intimates the same by an order in writing to the applicant or, as the case may be, the Recruiting Agent or employer, through whom the applications have been made.

Information about the registered as well as active Recruiting Agents (RA) is available at the Ministry’s websitehttp://www.emigrate.gov.inExternal website that opens in a new window

Documents Required for Skilled/Semi-Skilled Workers (Individuals)

Semi-skilled individuals who seek emigration clearance directly from the Protectors of Emigrants (and not through Recruiting Agents) are required to produce the following documents in original for scrutiny and return:

  • Passport valid for a minimum period of six months with valid visa.
  • Employment Contract from foreign employer.
  • Challan towards deposit of prescribed fee.
  • Insurance Policy under Pravasi Bhartiya Bima Yojana.

Documents Required for Unskilled/Women Workers (Individuals)

Unskilled workers and women (not below 30 years of age) seeking employment abroad shall continue to furnish (in original) the following documents at the time of obtaining emigration clearance:

  • Passport valid for a minimum period of six months with valid Visa.
  • Employment contract from the foreign employer duly attested by the Indian Embassy or Permission letter from the concerned Indian Embassy / Consulate.
  • Challan towards deposits of prescribed fee.
  • Insurance policy Under Pravasi Bharatiya Bima Yojana (PBBY).

Documents required for skilled/semi-skilled workers (Through Recruiting Agents)

Recruiting agents who seek emigration clearance for skilled/semiskilled workers are required to produce:

  • Passport of the worker valid for a minimum period of 6 months with valid visa.
  • Original Employment contract, demand letter and power of attorney from the foreign employer.
  • Deposit of prescribed fee.
  • Insurance Policy- Pravasi Bharatiya Bima Yojana.

Documents required for Unskilled/Women Workers (Through Recruiting Agents)

In addition to the requirements for skilled/semiskilled workers, all employment documents mentioned in (ii) above have to be duly attested by the IndianEmbassy.

  • The specimen employment contract lays down the basic terms and conditions of employment including salary, accommodation, medical cover, transport, etc.
  • In the case of vulnerable categories of workers i.e. unskilled Labor and housemaids/domestic workers, in respect of six countries viz. Yemen, Lebanon, Libya, Jordan, Sudan, and Kuwait, these employment documents are required to be attested by the concerned Indian Embassy / Consulate (s).

Emigration clearance to women to work abroad as housemaids/domestic servants etc.

On the recommendations of the National Commission for Women, a ban was imposed on grant of emigration clearance to women below the age of thirty (30) years for all kind of employment in any ECR country.

  • Such women who have come on leave to India and wish to go back to the same foreign employer are not subject to the said ban and the POEs have been empowered to grant a ‘no objection certificate’ to such women applicants to facilitate clearance by Immigration Authorities at the International Airports in India.
  • The said ban is not applicable to (i) women holding passports without ECR (Emigration Check Required) endorsement; and (ii) women going to any of the ECNR countries.
Where are the POE offices located?

There are 10 Protector of Emigrants (POE) offices across India. The details are as below:

Sr. No. Location Address Contact Number
1 Mumbai Building "E" Khira Nagar, S.V. Road, Santacruz (West) Mumbai-400 054 022-2614 7393
2 Kolkatta Room No. 18, A Wing, MSO Building, 3rd Floor, DF Block, Salt Lake, Kolkata-700064 033-2334 3407
3 Chennai Tamil Nadu Housing Board Complex, Ashok Nagar, Chennai-600 083 044-24891337
4 Delhi Jaisalmar House, Canteen Block, Man Singh Road, New Delhi 011-23382472
5 Kochi Mercy Estate,4th Floor, RaviPuram,MG Road, Cochin-682015 0484-2360187
6 Hyderabad 8th Floor,Chandra Vihar Complex, Opp. Exhibition Ground, M.J. Road, Hyderabad 040-24652557
7 Thiruvananthapuram Suganth, 24/846 (I), Thycaud, Trivandrum-695 014 0471-2324835
8 Chandigarh Kendriya Sadan, 5th Block, Ground Floor, 9Sector-9-A, Chandigarh 0172-2741790
9 Jaipur Hall No. 3, RIICO CFC Building, Sitapura Industrial Area Sitapura, Jaipur-302022 0141 -2771528
10 Rae Bareli 1st Floor, Rudra Plaza, Hospital Road, Rae Bareli 0535 –2211122
I have ECR stamp on my passport and have got a job offer in UAE. How do I register myself in the e-Migrate system?

Initial registration has to be done in the emigrate system (http://www.emigrate.gov.inExternal website that opens in a new window) directly from any computer with internet facility.

Do non ECR category workers need to register in the e-Migrate system?

No

What is meant by notified countries?

Emigration Act, 1983 provides that no citizen of India shall migrate unless he obtains emigration clearance from Protector of Emigrants. Similarly, it has been recognized that certain countries (currently 18) do not have strict laws regulating the entry and employment of foreign nationals. They also do not provide avenues for grievance redressal. Thus they have been categorized as Emigration Check Required (ECR) countries. Hence, all persons, having ECR endorsed passports and going to any of the 17 ECR countries for taking up employment require emigration clearance. However, ECR passport holders going to any ECR country for purposes other than employment do not require emigration clearance. No specific mention of ECNR is made on the passports and the ones not endorsed as ECR, automatically belong to ECNR category. The 18 ECR countries are: Afghanistan, Bahrain, Indonesia, Iraq, Jordan, Qwait, Lebanon, Libya, Malaysia, Oman, Qatar, South Sudan, North Sudan, Syria, Kingdom of Saudi Arabia, United Arab Emirates and Yemen.