UNSTARRED QUESTION NO.1607
TO BE ANSWERED ON 16.03.2017
FACILITATION OF REPATRIATION OF INDIAN WORKERS
1607. SHRI A.K. SELVARAJ:
Will the Minister of EXTERNAL AFFAIRS be pleased to state:
(a) whether it is a fact that Government has facilitated repatriation of nearly 90,000 Indians working in 54 countries and assisted 80,000 Indians who were caught in dangerous situations during the last two years;
(b) whether it is also a fact that the ecosystem of administrative organisation has been strengthened to address issues such as loss of passport and need for legal advice, medical emergency, shelter and transportation;
(c) whether Indian Embassies have been directed to be proactive to address such problems quickly; and
(d) if so, the details thereof?
THE MINISTER OF STATE IN THE MINISTRY OF EXTERNAL AFFAIRS
[GEN. (DR) V. K. SINGH (RETD)]
(a) Yes. 95,665 Indian nationals were assisted, evacuated and brought back to India during the last two years from countries affected by war, internal strife and natural disasters.
(b) Yes. The Government has been according highest priority to the safety and security of overseas Indians. All matters on this aspect are being monitored at the level of the External Affairs Minister. Government has been encouraging our workers to go abroad
after acquiring basic information about the place and also the necessary skills for the job. In this context, Government has also launched an awareness campaign ‘सुरक्षित जाओ प्रशिक्षित जाओ’ ‘Go safe, go trained’. All the Indian Embassies and Consulates abroad
have a Twitter handle to institutionalize their engagement on social media and ensure that help reaches to all those who need it.
(c) & (d) Indian Missions and Posts abroad are readily accessible to all Indian citizens within their jurisdiction. The officials freely meet them with a view to provide assistance at the time of emergency. There is also a designated nodal officer in each Mission/Post
abroad whose contact details/coordinates are prominently displayed in the concerned website/within the chancery premises to enable Indian citizens to contact them during emergencies round the clock. In all key Indian Missions/Posts, a 24x7 Helpline has been
established to deal with issues of an urgent nature. Indian nationals residing abroad are advised to register with the nearest Indian Mission/Post. This advice is also printed on the passports of Indian nationals. Missions/Posts also keep in close touch with
Indian Community Associations and Groups in the countries of their accreditation.
A dedicated Community Welfare Wing has been established in many of the Indian Missions/Posts abroad, headed by a senior India-based officer to exclusively cater to Indian nationals in that country. These Wings are responsible for looking after all aspects of
welfare of Indian nationals residing abroad.
Ministry from time to time, issues instructions to all Indian Missions/Posts abroad reiterating a more proactive approach by our Heads of Missions/Posts in dealing with the problems faced by Indian nationals living in the country of their accreditation.