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QUESTION NO.1936 COMPLAINTS OF INDIAN MGIRANTS IN MIDDLE EAST

January 04, 2018

RAJYA SABHA
UNSTARRED QUESTION NO.1936
TO BE ANSWERED ON 04.01.2018

COMPLAINTS OF INDIAN MGIRANTS IN MIDDLE EAST

1936. PROF. M.V. RAJEEV GOWDA:

Will the Minister of EXTERNAL AFFAIRS be pleased to state:

(a) whether Government has carried out any investigation on the poor living conditions of Indian migrant workers in the Middle East, if so, the details thereof, if not, the reasons therefor;

(b) whether Government plans to undertake measures to improve the living standards of these workers, if so, the details thereof, if not, the reasons therefor;

(c) the number of complaints received by the Indian Workers’ Resource Center established in the UAE till November, 2017; and

(d) the number of complaints resolved till November, 2017?

ANSWER
THE MINISTER OF STATE IN THE MINISTRY OF EXTERNAL AFFAIRS
(SHRI M. J. AKBAR)

(a) Indian Missions/Posts in the Emigration Check Required (ECR) countries mostly in the Middle East, from time to time, report about complaints received from Indian workers, regarding non-payment of salaries and denial of legitimate labour rights and benefits etc. Immediately on receipt of such complaints, the same are addressed by the Indian Missions by taking them up with the concerned local government authorities for immediate resolution. Moreover, Government of India has signed Memorandum of Understanding (MoUs)/ Agreement on labour cooperation with 6 Gulf countries viz United Arab Emirates (UAE), Kuwait, Oman, Bahrain, Qatar and Kingdom of Saudi Arabia, Jordan and Malaysia. Constitution of Joint Working Groups (JWGs) is one of the features of these MoU and meeting of JWG is held regularly to find solutions to bilateral labour problems.

(b) Sometimes the Indian Missions do receive complaints regarding living conditions in the camps of some employers. Whenever such complaints are received, the Missions immediately visit the camps to take up the issues promptly with concerned Ministry/Department, local Governments and employers to resolve the same.

(c) & (d) As per information received from the Indian Mission, the number of complaints received by the Indian Workers’ Resource Centre established in United Arab Emirates (UAE) during the year 2017 (till November) is 2216, out of which 2083 complaints have been resolved during the same period.

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